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What is the true cost of adding another customer? Is an account profitable or is it better to leave the account to the competition? How is route density? Is a route profitable? Can the bottom line be improved? These are some of the questions we can help answer.

Address and Service Verification Audit: With our custom-developed application we are able to verify the residential and commercial accounts in your area. At the end of our audit you will have an accurate count of addresses being serviced by you in your and your competitors’ county and city. Our reports will provide you a breakdown of different types of dwellings and commercial container density. After our audit you are able to analyze your cost and pricing.
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Route Optimization is the process of examining existing routes and working towards reducing the number of routes needed to service customer stops and sequencing those stops in the most efficient means to reduce travel time and miles driven. As transportation costs increase as a result of rising fuel and employee costs, optimizing routes has become a necessity in order to keep these costs in check.

Zada Partners can provide you with the right tools and people to expedite optimization services. We are engineers that understand these operations and your needs. Call us today and learn how we can assist you.
Are these points important to you….
> Cost savings?
> Balanced workdays without overtime?
> Maximized productivity?
> Improved customer service?
> Better control of operations?
> Easy routing and dispatching?
> Right sizing your fleet?
> Reduce mileage driven?
> Facilitate rapid expansion of your business?
> Integrate new customers in to routes?
> Price your service more accurately?
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It has been said that customers will more likely stay with a hauler that has rebounded gracefully from a mistake rather than a hauler that never made one. Every time a customer or a prospect interacts with a hauler, a perception is formed. People evaluate how quickly a call is answered, how they are treated, how the request is executed and how the follow up is handled. Every contact is an opportunity to reassure the customer they have made the right choice for a waste partner.

Zada Partners focuses on getting back to the basics within a hauling company in the sales, marketing and customer service areas. We concentrate on minimizing strained relations between departments and improving communication with the operations folks. The understanding of how we affect each other sometimes gets lost and people find themselves in the hot seat trying to please a customer. Emergencies can be avoided with the proper accountability in place. Time is a commodity in this business and a lack of time can put the customer at risk. We evaluate the current business processes and create benchmarks. Areas of strength, opportunity and challenge are defined and a recommended implementation plan is crafted.

No matter what the concern is or even if an overall summary evaluation of your business is desired, we can handle it. A variety of areas can be analyzed and evaluated for improvement. Some of those areas include interdepartmental paperwork flow, sales and customer service training, retention programs, commission approaches, pricing, price increases, proposal creation, new business generation, data management, potential customer attrition and sales mentoring. Other programs include filling a role temporarily until the right candidate is found and in addition, we can provide recruiting to fill a role. No matter what the project, however large or small, we are available to help.
Zada Partners will challenge your company to be better and will offer solutions on how to achieve improvement. One thing is constant in the waste industry and that is change. Be better prepared to handle ever-changing conditions by analyzing and by shaping current business practices.

Improve Your Bench Strength

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